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We just downloaded the Skype for Business Mac Client and are unable to Manually enter the internal discovery FQDN. We're using on premise Skype for Business Servers When going to 'advanced' options and entering the internal server configuration, the save button remains greyed out and I'm unable to utilize our settings. Auto-discovery does not work by design, so this is something we'll need if we're going to roll out Skype for Business.

Any help with users facing a similar issues is appreciated. Hi Jdcarlow, Since there is no network traffic to external users, the Edge Server is not required for Skype for Business for Mac client. To further look into the issue, I ’d like to collect the detailed logs with full discovery process. Please clear the user application cache before collecting logs. By performing this, we can also confirm if the issue is caused by some corrupt cache file or not. 1.In the Skype for Business for Mac client, click Sign-out, then exit the client if it is running.

Start Terminal and run the following commands to clear the user application cache. Rm -rf ~/Library/Containers/com.microsoft.SkypeForBusiness Note that the folder names are case sensitive. Killall cfprefsd Restart the preferences Daemon. Start a network trace with tcpdump using sudo to elevate the command. Define here an output file in the user Downloads.

Sudo tcpdump -w ~/Downloads/CaptureMSFT.pcap Enter the system password for the elevation. Then open a new Terminal window and clear the DNS cache by restarting mDNSResponder. Sudo killall -HUP mDNSResponder Clearing the DNS cache will provide important LyncDiscover and Exchange Autodiscover information in the PCAP file. Then Clear the CRL cache forces the OS to re-read all the CRLs and in this process, you can see the OS requesting every CRL again in the network trace.

Clear the CRL crash: sudo crlrefresh r f Now please wait about 3 minutes to allowl the sign-in and Exchange Autodiscove process to complete. Then please create a test meeting again in OWA and check if the meeting will show up in the meeting pane. Once you ’ve reproduced the issue, please stop the network trace using Ctrl-C. In Terminal, run system_profiler to collect important OS level information. Run system_profiler and redirect the output to the downloads folder.

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System_profiler > ~/Downloads/systeminfo.txt System_Profiler takes some time to complete. Please help us collect the client logs, the network trace file, and the output file from system profiler for analysis. The Skype for Business log file can be found in the user/Library/Containers/com.microsoft.SkypeForBusiness/Data/Library/Logs/com.microsoft.SkypeForBusiness. To protect your privacy, I have created a workspace to collect them. The detailed information has been sent via. Thanks, Franky.

Hi Franky, As mentioned we don't have edge services, an external test is not viable. Just to confirm the lync for mac client works fine, also I ran the lync connectivity analyser from inside the organisation for on-premise using both automatic and manual server discovery and everything green lights for the lync mobile clients/apps. Can you tell me if a remote proxy/edge services are required for the new Skype client to work albeit from inside the organisation??? Very disappointing Re: new client as you expect a step forward rather than an unworkable client. Hi Franky, No have no issue in saving the correct autodiscover url in manual configuration. Using the manual configuration with the url format for mobility however in my opinion based on Microsoft's blurb will not work if you have the latest Nov 2016 Cumulative Update - with this update is it the case the Mac client will be treated as a desktop client hence in my case (Nov 2016 CU installed) mobility is not a requirement, I have tried using the correct mobility url but it will not sign-in, however if mobility is not required then the automatic discovery (autodiscover checked) should work (which will look at the local pool fqdn on port 5061). For those that don't have the latest CU installed then the manual mobility URL should work - folks may need to install the skype for business web services cert locally and the root chain cert though for this to work if off the domain.